The Alterna Guarantee


At Alterna, we believe haircare should be transformational and hassle-free. It is our job to provide you with the best Alterna experience possible.
If you are not satisfied with your purchase, please call 1.888.4alterna (1-888-425-8376) M-F 8am to 8pm EST or Saturday 9am to 6pm EST to speak with an Alterna Customer Service Representative.

If you purchased Alterna products at a salon or retailer, and would like to make a return, please contact their customer service directly.

Thank you,
Alterna Haircare